IF YOU’RE THINKING ABOUT HAVING YOUR CARPETS CLEANED, I OFFER THESE 4 RECOMMENDATIONS:
RECOMMENDATION #1: Make a commitment to yourself to get your carpets cleaned. The longer they remain soiled, the sooner they’ll wear out. Plus the longer you have to breathe all the pollens, fungus, chemicals, and dust mite droppings that reside in your carpet.
RECOMMENDATION #2: List your objectives. Do you want only the dirt removed? Or do you want the bacteria, fungus, and chemicals removed, which will require a thorough 5-step process? Do you want to work with an honest, reputable company – or are you willing to risk working with the company that offers the lowest price – knowing that your carpet and upholstery could be poorly cleaned and permanently damaged?
RECOMMENDATION #3: Ask questions. The way you learn about a company is to ask specific questions and listen carefully to the answers. Here are the questions I suggest you ask:
1. WHAT TYPE OF EQUIPMENT DO YOU USE TO CLEAN CARPET?
2. WHAT DOES YOUR EQUIPMENT REMOVE FROM MY CARPET?
3. DO YOU USE ANY SOAP OR DETERGENT-BASED CLEANERS, AND ARE YOUR CLEANING AGENTS GREEN SEAL CERTIFIED?
4. DOES YOUR EQUIPMENT RUN ON ELECTRICITY OR PETROLEUM, AND HOW DO YOU DISPOSE OF WASTEWATER?
5. WHAT TRAINING HAVE YOU HAD IN CLEANING CARPETS?
6. ARE YOU A MEMBER OF ANY TRADE ASSOCIATIONS AND, IF SO, WHICH ONES?
7. ARE YOU CERTIFIED BY THE IICRC AND WILL YOU SHOW ME YOUR CERTIFICATE?
8. DO YOU FULLY GUARANTEE YOUR WORK?
RECOMMENDATION #4: Once you are satisfied that you’re working with an honest, competent professional, invite them into your home and ask for a specific quotation in writing. A written quotation gives you the assurance that you know exactly what your job will cost. NO SURPRISES!
By following these four recommendations, you’ll gain all the information you need to make an informed, intelligent decision.
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